Referrals vs Recommendations: Why the Distinction is Important

My intention is to provide the highest level service to my clients within reason. I cannot be all things to all people.  I am not a Jill of All Trades.  To put it bluntly, mission creep would be a grave disservice to you and a liability to me.  Straying beyond my the boundaries of my skill set is inappropriate and potentially risky. 

From plumbing to electricity

From roof repair to carpet installation

From advanced nutrition to acupuncture

From psychology to pharmaceuticals

From financial accounting to legal interpretations

Image by  Michal Jarmoluk  from  Pixabay

Image by Michal Jarmoluk from Pixabay

None of these are in my professional toolkit.  But if you are looking for someone to guide you step by step to release the items in your home that unnecessarily gobble space, arrange office supplies or kitchen gadgets in a more logical way for your productivity enhancement, or an organizing motivator to get you started and keep you on track, you’ve come to the right person.

For this reason, I intentionally connect with a variety of professional service providers throughout the Portland Metro area so when the need arises, I can pass along referrals to help fill gaps to help make your life easier.

Image by Michal Jarmoluk from Pixabay

Image by Michal Jarmoluk from Pixabay

So how and why do I make the distinction between referrals vs recommendations?  Most of the connections I have made, I confess, I have not used personally.  Even if I had, I rarely recommend because our needs and experiences are unique.  When I refer another professional, I do so with the proviso that you take the time to chat with them (or their office staff) and ascertain whether the fit feels right. Is their price within your budget? Can their skills or training address your specific needs? Does their schedule allow them to perform the job within your timeframe? Are they properly licensed or bonded if required?

Before I engage a contractor, I like to check this Contractor License Search website. The search will allow you to ensure that contractor licensing is up-to-date, view a complaint and disciplinary history, or license suspensions.

There are also a variety of healthcare review sites such as Zocdoc.com, Healthgrades.com, and RateMDs.com. I cannot testify to the veracity of these sites nor am I endorsing, but they may help you whittle down practitioner options based upon location, services provided, behavior traits, languages spoken, and credentialing. Note: some sites take paid advertisements from doctors.

When I sense the need for services of a personal nature such as for emotional support, dietary concerns, physical ailments, I tread very lightly and offer referrals with some trepidation as I do not wish to presume, alienate or offend because that is not my intention. Yet, witnessing needless suffering is also difficult. For those clients that have availed themselves of some of these services, they have expressed gratitude for the referrals and experienced forms of relief. And when we feel better, we can accomplish so much more.

It is important to me and vital to you that you find someone with whom you can clearly and comfortably communicate, set specific expectations, timelines, and budget, and compatibly work together toward your vision. 

Whether it is for improving your overall well-being or seeking a contractor to help us move forward on our project, the choice of whom you invite into your home or life is a personal one.  I am happy to assist whenever and however I can, but all selections and agreements are made directly by my clients with the service provider which quite frankly protects us both.